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overheard conversations

Posted: Tue Dec 17, 2013 6:55 pm
by rapier57
So, what do you do?

Just took a trip to Boise to see family and found myself, more than once, overhearing completely clueless folks talking about responding to phishing email, answering calls and talking to fake support folks, you all heard the stories.

You're sitting in a restaurant, and you hear someone talking about these bank emails they get and they have to respond or their bank accounts will be frozen, or that they had some MS support call and they had a virus and they helped the person get into their system.

I struggled with jumping into their conversation. Everything in the conversations reflect the things we continue to try to keep folks from doing. But, the real kicker was how they talked as though this kind of thing happened all the time and they acted like they knew what they were doing. Then they complained that their nearly new computer was now so slow they might have to replace it.

How do you break into that conversation and bring someone who is so firmly entrenched in their own fractured belief system into reality? They continue to be victims of their own misunderstanding and do not seem to be open to being corrected.

Re: overheard conversations

Posted: Tue Dec 17, 2013 8:27 pm
by DaFoxx
sad to say, but stupid hurts
there is nothing we can do, and if you DID intervene they would be angry at you for eavesdropping on their 'private' conversation too :(

on the plus side however, it does keep us in work :?

Re: overheard conversations

Posted: Wed Dec 18, 2013 8:18 pm
by rapier57
Yeah. I'd rather prevent than do the cleanup.


Stupid is as stupid does.

Re: overheard conversations

Posted: Fri Dec 20, 2013 7:45 pm
by dinowuff
rapier57 wrote:How do you break into that conversation and bring someone who is so firmly entrenched in their own fractured belief system into reality? They continue to be victims of their own misunderstanding and do not seem to be open to being corrected.
YOU DON'T!

In the past I have said; "Excuse me, my name is Dino and I run a computer company that deals with exactly what you are experiencing all the time'. [Hand business card]

I would like to talk to you further to explain some of your options".

Some are polite and take my card, some are rude and tell me to fuck off (in a polite way), others just look at me like deer in head lights. None of them ever call.

You can't fix stupid. Oh and BTW Microsoft just bought AOL and Bill Gates is going to send everyone, that replies to this post, $10,000 USD. To this day I still have people forwarding these emails to me asking if it's true or not.